Debts and Debt Solutions

eBay Inc. Announces First Quarter 2004 Financial Results

SAN JOSE, Calif.--(BUSINESS WIRE)--April 21, 2004--eBay Inc. (Nasdaq:EBAY)

Debt Management -- Company Reports Record Q1 Net Revenues of $756.2 Million, Up 59% Year Over Year

- ScanSoft, Inc. ( SSFT) today announced revenue for the year ended December 31, 1999 of $31.6 million and net income of $2.6 million (before unusual items and goodwill amortization), or $0.08 per share on a diluted basis, which is the highest annual income ever recorded by the company. Including the effects of unusual items and goodwill amortization, the company reported a net loss of $2.7 million, or $0.11 per diluted share, for the year ended December 31, 1999.

Debt Relief Solution -- Achieves Q1 GAAP Diluted EPS of $0.30 and Pro Forma Diluted EPS of $0.31

- ScanSoft, Inc. ( SSFT), a global leader of speech and imaging solutions, month fiscal year ended September 30, 2004. ScanSoft reported third quarter 2004 revenue of $42.3 million, a 29 percent increase over third quarter 2003 revenue of $32.9 million. On a GAAP basis, ScanSoft recognized a third quarter 2004 net loss of $5.9 million, or $0.06 per basic share, compared with a net loss of $3.7 million, or $0.04 per basic share, in the third quarter of 2003.

Debt Management Services -- Raises 2004 Net Revenues and EPS Guidance

Housing Group Results The Housing Group recorded a threefold increase in operating income for the second quarter to $4.7 million on revenues of $149.7 million, compared with operating income of $1.4 million on revenues of $147.0 million for the same quarter of the prior year. For the first half of the fiscal year, operating income for the Housing Group advanced to $9.7 million on $293.9 million in revenues, up from $3.5 million on revenues of $292.6 million for the first six months of last year.

Bad Credit Debt Consolidation EBay Inc. (Nasdaq:EBAY) (www.ebay.com), The World's Online Marketplace, reported financial results for its quarter ended March 31, 2004.
eBay reported record consolidated Q1-04 net revenues of $756.2 million, up 59% year over year; record operating income of $266.7 million, up 80% year over year; and record pro forma operating income of $286.4 million, up 73% year over year. Operating income was 35% of net revenues and pro forma operating income was 38% of net revenues.

For fiscal year 2006, Citrix reported annual revenues of $1.134 billion, compared to $909 million in 2005, a 25% increase. For fiscal year 2007, the company expects net revenues to be around $1.31 billion. For the first quarter of 2007, Citrix reported revenues of $308 million, compared to $260 million in the first quarter of 2006, an 18% revenue growth.

Credit Debt Solution Consolidated net income in Q1-04 was $200.1 million, or $0.30 per diluted share. eBay's pro forma consolidated net income, excluding certain items, was a record $210.8 million, or $0.31 per diluted share.

The site collected $536 million in commissions and fees last year, up 41% from the prior year. Monsterns operating profit totaled $150 million in 2001. In February of this year alone, Monster attracted 14.2 million visitors. wanted revenue at U.S. newspapers tumbled 35% last year, to $5.7 billion, online job sites recorded a 38% jump in domestic revenue, to $727 million. For its part, Monsterns share of the online job market has climbed to half, from a third, over the past two years, IDC says.

Consolidation Counseling These results exceeded the company's guidance of $700 million for net revenues, $0.24 for earnings per diluted share and $0.25 for pro forma earnings per diluted share.

Credit Card Debt "eBay's Q1 results exceeded our highest expectations," said Meg Whitman, President and CEO of eBay. "Our continuing momentum demonstrates yet again the power of eBay's community and reinforces our confidence in the long-term potential of our business."

Debt Free Solution Key Financial and Operating Metrics

Debt Negotiation Services Consolidated Net Revenues -- Consolidated net revenues totaled a record $756.2 million, which represented an increase of 59% from the $476.5 million reported in Q1-03.

Debt Solution Company Transaction Revenues -- Consolidated net transaction revenues totaled a record $738.8 million, which represented an increase of 59% from the $465.6 million reported in Q1-03.

Debt Elimination Services -- eBay U.S. Net Transaction Revenues -- eBay U.S. net transaction revenues totaled $326.2 million in Q1-04, reflecting 39% year-over-year growth.

Debt Reduction -- eBay International Net Transaction Revenues -- eBay International net transaction revenues totaled $257.1 million in Q1-04, representing 87% year-over-year growth.

Debt Solution Inc -- Payments Net Transaction Revenues -- Payments net transaction revenues totaled $155.5 million in Q1-04, representing 67% year-over-year growth.

Debt Settlement Services Confirmed Registered Users -- Cumulative confirmed registered users at the end of Q1-04 totaled a record 104.8 million, representing a 52% increase over the 68.8 million users reported at the end of Q1-03.

Debt Relief Active Users -- Active users, the number of users on the eBay platform who bid, bought or listed over the trailing 12 months, increased to 45.1 million, a 45% increase over the 31.1 million active users reported in the same period a year ago.

Christian Debt Solution Listings -- Listings totaled a record 327.7 million in Q1-04, 49% higher than the 219.7 million listings reported in Q1-03.

Counseling Credit Debt Gross Merchandise Sales (GMS) -- GMS, the total value of items sold, was a record $8.0 billion, representing a 51% year-over-year increase from the $5.3 billion reported in Q1-03.

Debt Consolidation Program Total Payments Accounts -- eBay's PayPal business had 45.6 million total accounts at the end of Q1-04, a 67% increase from the 27.2 million reported in Q1-03.

Debt Reduction Solution Credit Total Payment Volume (TPV) -- PayPal's TPV was $4.3 billion in Q1-04, a 64% increase from the $2.6 billion reported in Q1-03.

Debt Collection Services Gross Profit -- Gross profit was a record $621.9 million, or 82% of net revenues, which was up from the 81% level reported in Q1-03.

Credit Card Debt Solution Operating Income -- Operating income was a record $266.7 million, or 35% of net revenues, an 80% increase over the $148.1 million reported in Q1-03. Pro forma operating income increased 73% year over year to a record $286.4 million, or 38% of net revenues, compared to 35% in Q1-03.

Card Counseling Credit Debt GAAP Net Income -- GAAP net income increased 92% year over year to $200.1 million, or $0.30 per diluted share.

Debt Help Pro Forma Net Income -- Pro forma net income increased 81% year over year to a record $210.8 million, or $0.31 per diluted share.

Com Debt Solution Operating and Free Cash Flows -- Operating cash flows totaled $366.2 million. Free cash flows, representing operating cash flows less capital expenditures, totaled $295.3 million.

Christian Consolidation Debt Key Category Performance -- Based on Q1-04 GMS, eBay now has twelve categories that deliver $1 billion or more in worldwide annualized GMS: eBay Motors at $8.7 billion; Computers at $2.6 billion; Consumer Electronics at $2.5 billion; Books/Movies/Music at $2.4 billion; Clothing and Accessories at $2.2 billion; Sports at $2.0 billion; Collectibles at $1.6 billion; Home & Garden at $1.6 billion; Toys at $1.5 billion; Jewelry & Gemstones at $1.3 billion; Cameras & Photo at $1.2 billion; and Business & Industrial at $1.1 billion.

Debt Counseling Fixed Price Trading -- eBay's fixed price trading contributed approximately $2.2 billion or 28% of total GMS during Q1-04, primarily from eBay's "Buy It Now" feature.

Debt Settlement Solution EBay Stores -- eBay hosts approximately 146,000 stores worldwide. In Q1-04, the company initiated store fees for the first time for certain of its international websites.

Consolidation Debt Free Iowa Mobile.de -- On April 1, 2004, eBay completed its acquisition of mobile.de, one of the leading online classifieds websites for vehicles in Germany. eBay acquired all outstanding shares of mobile.de for approximately Euro 121 million in cash, or approximately US $150 million, based on the April 1, 2004 exchange rate of Euro 1.24 per US $1.00.

Consumer Debt Consolidation Consolidated Financial and Operating Summary

Consumer Debt Solution EBay reported record consolidated net revenues of $756.2 million in Q1-04, representing a 59% year-over-year increase. On a year-over-year basis, consolidated net revenues reflected a foreign exchange benefit in Q1-04 of approximately $47.1 million. On a sequential basis, consolidated net revenues reflected a foreign exchange benefit in Q1-04 of approximately $18.0 million, primarily related to the Euro.

Debt Reduction Services Gross profit as a percentage of net revenues was 82%, a percentage point improvement from the 81% level reported in Q1-03, primarily reflecting improved cost leverage and the continuing effects of cost savings from eBay Picture Services, launched in Q4-03.

Debt Settlement Sales and marketing expenses totaled $192.7 million, or 25% of net revenues, compared with 26% reported in Q1-03. The incremental dollar change in sales and marketing costs primarily reflects international expansion and increases in both on-line and off-line marketing efforts.

American Debt Solution Product development expenses totaled $52.7 million, or 7% of net revenues, consistent with 7% of net revenues reported in Q1-03. Total product development expenses in Q1-04 do not include $10.2 million of required cost capitalization for major site and other product development efforts.

Credit Debt Counseling General and administrative costs totaled $90.6 million, or 12% of net revenues, down from the 13% of net revenues reported in Q1-03. The incremental dollar change in general and administrative costs primarily reflects increases in headcount and professional services.

Student Loan Debt Income from operations totaled a record $266.7 million during Q1-04, an 80% increase over the $148.1 million reported in Q1-03. On a pro forma basis, income from operations totaled a record $286.4 million, a 73% increase over the $165.6 million reported in Q1-03. Included in both the GAAP and pro forma Q1-04 results was a $29.5 million year-over-year net benefit from changes in foreign exchange rates.

Green Path Debt Solution Net interest and other income totaled $21.2 million in Q1-04, up from the $7.4 million reported in Q1-03. The increase in Q1-04 was primarily the result of gains of approximately $14.8 million due to certain sublease amendments and contract terminations.

Consolidation Debt Debt Free The GAAP and pro forma effective tax rates for Q1-04 were 30% and 31% respectively, a decrease from the 32% GAAP and pro forma effective tax rates in Q1-03. The lower rates reflect an increased profit contribution from the company's international operations.

Debt Free EBay's balance sheet remains strong. At the end of Q1-04, the company had $3.1 billion in aggregate cash and investments and more than $6.4 billion in total assets.

Nonprofit Debt Solution The company reported $366.2 million in operating cash flows and $70.9 million of capital expenditures in Q1-04, resulting in free cash flows of $295.3 million.

Debt Service Non Profit Business Outlook

Debt Consolidation Services For the remainder of 2004, and consistent with eBay's long-term opportunity and financial strategy, the company plans to invest aggressively in China, product development, site infrastructure, sales and marketing, and the international expansion of PayPal.

Debt Reduction Solution Net Revenues -- The company now expects that consolidated net revenues for 2004 could be as high as $3.15 billion, $150 million higher than the company's most recent guidance. This improved outlook derives from the strength of eBay's U.S., International and Payments businesses. From a quarterly perspective, eBay expects that consolidated net revenues could be as high as $760 million in Q2-04, $765 million in Q3-04 and $869 million in Q4-04. eBay's guidance is based on an assumed 2004 quarterly weighted average exchange rate of US $1.20 per Euro.

Federal Debt Consolidation GAAP Diluted EPS -- eBay now expects that GAAP earnings per diluted share for the full year 2004 could be as high as $1.06, $0.07 higher than the company's most recent guidance. From a quarterly perspective, eBay estimates that GAAP earnings per diluted share could be as high as $0.24 in Q2-04, $0.24 in Q3-04 and $0.29 in Q4-04.

Debt Consolidation Company Pro Forma Diluted EPS -- eBay now expects that pro forma earnings per diluted share for the full year 2004 could be as high as $1.13, $0.09 higher than the company's most recent guidance. From a quarterly perspective, eBay estimates pro forma earnings per diluted share could be as high as $0.26 in Q2-04, $0.25 in Q3-04 and $0.31 in Q4-04.

Debt Financial Solution Effective Tax Rate -- eBay's current estimate for its 2004 effective tax rate is 30% on a GAAP basis and 31% on a pro forma basis, which is consistent with previous guidance.

Debt Recovery Services Capital Expenditures -- eBay expects its capital expenditures to total $250 million for the full year 2004, without taking into account acquisitions, which is consistent with previous guidance.

Online Debt Consolidation Non-GAAP Measures

Debt Collection Solution To supplement the company's consolidated financial statements presented in accordance with GAAP, eBay uses non-GAAP measures of certain components of financial performance, including gross profit, operating income, net income, earnings per share, cash flows, and effective tax rate, which are adjusted from results based on GAAP to exclude certain expenses, gains and losses. These non-GAAP measures are provided to enhance investors' overall understanding of the company's current financial performance and the company's prospects for the future. Specifically, the company believes the non-GAAP results provide useful information to both management and investors by excluding certain expenses, gains and losses that may not be indicative of its core operating results. In addition, because eBay has historically reported certain non-GAAP results to investors, the company believes the inclusion of non-GAAP measures provides consistency in the company's financial reporting. These measures should be considered in addition to results prepared in accordance with generally accepted accounting principles, but should not be considered a substitute for, or superior to, GAAP results. Consistent with the company's historical practice, the non-GAAP measures included in this press release have been reconciled to the nearest GAAP measure.

Debt Relief Services About eBay

Debt Recovery Solution Llc EBay is The World's Online Marketplace(R). Founded in 1995, eBay created a powerful platform for the sale of goods and services by a passionate community of individuals and businesses. On any given day, there are millions of items across thousands of categories for sale on eBay. eBay enables trade on a local, national and international basis with customized sites in markets around the world. Through an array of services, such as its payment solution provider PayPal, eBay is enabling global e-commerce for an ever-growing online community.

Superior Debt Services Forward-Looking Statements

Debt Problem This press release contains forward-looking statements relating to the future performance of eBay and its consolidated subsidiaries. Those statements involve risks and uncertainties, and the company's actual results could differ materially from those discussed. Factors that could cause or contribute to such differences include, but are not limited to: the company's need to manage an increasingly large company with a broad range of businesses; the company's ability to deal with the increasingly competitive environment for online trading, including competition for its sellers from other trading sites and other means of selling, and competition for its buyers from other merchants, online and offline; the litigation, regulatory, credit card association, and other risks specific to PayPal; the company's need to manage other regulatory, tax, and litigation risks even as its product offerings expand and its services are offered in more jurisdictions; the company's ability to upgrade and develop its systems, infrastructure and customer service capabilities to accommodate growth at a reasonable cost; the company's ability to maintain site stability on all of its sites; the company's ability to continue to expand its model to new types of merchandise and sellers; the company's ability to continue to expand outside of the US; fluctuations in foreign exchange rates; and the costs and benefits of announced and prospective acquisitions and other commercial transactions.

Clear Debt Solution More information about factors that could affect the company's operating results is included under the captions "Risk Factors That May Affect Results of Operations and Financial Condition" and "Management's Discussion and Analysis of Financial Condition and Results of Operations" in the company's annual report on Form 10-K and quarterly reports on Form 10-Q, copies of which may be obtained by visiting the company's investor relations site at http://investor.ebay.com. Undue reliance should not be placed on the forward-looking statements in this release, which are based on information available to the company on the date hereof. eBay assumes no obligation to update such statements.

 eBay Inc. Unaudited Condensed Consolidated Balance Sheet (U.S. Dollars In Thousands) December 31, March 31, 2003 2004 ---------------------------- ASSETS ------ Current assets: Cash and cash equivalents $1,381,513 $1,501,708 Short-term investments 340,576 418,677 Accounts receivable, net 225,871 225,050 Funds receivable 79,893 142,655 Other current assets 118,029 370,270 -------------- ------------ Total current assets 2,145,882 2,658,360 Long-term investments 934,171 1,166,674 Restricted cash and investments 127,432 1,114 Property and equipment, net 601,785 628,086 Goodwill 1,719,311 1,721,794 Intangible assets, net 274,057 260,053 Other assets 17,496 22,165 -------------- ------------ $5,820,134 $6,458,246 ============== ============ LIABILITIES AND STOCKHOLDERS' EQUITY ------------------------------------ Current liabilities: Accounts payable $64,633 $107,480 Funds payable and amounts due to customers 106,568 247,436 Accrued expenses and other current liabilities 356,491 344,669 Deferred revenue and customer advances 28,874 36,886 Short-term debt 2,840 124,838 Income taxes payable 87,870 95,856 -------------- ------------ Total current liabilities 647,276 957,165 Long-term obligations 124,476 1,330 Deferred tax liabilities 79,238 84,745 Other liabilities 33,494 18,896 Minority interests 39,408 41,469 -------------- ------------ Total liabilities 923,892 1,103,605 -------------- ------------ Total stockholders' equity 4,896,242 5,354,641 -------------- ------------ $5,820,134 $6,458,246 ============== ============ eBay Inc. Unaudited Condensed Consolidated Statement of Income (U.S. Dollars In Thousands, Except Per Share Amounts) Three Months Ended March 31, ---------------------------- 2003 2004 ---------------------------- Net revenues $476,492 $756,239 Cost of net revenues 92,098 134,358 ---------------------------- Gross profit 384,394 621,881 ---------------------------- Operating expenses: Sales and marketing 123,760 192,690 Product development 34,332 52,698 General and administrative 63,000 90,636 Payroll tax on employee stock options 3,290 5,146 Amortization of acquired intangible assets 11,868 13,963 ---------------------------- Total operating expenses 236,250 355,133 ---------------------------- Income from operations 148,144 266,748 Interest and other income (expense), net 7,704 23,499 Interest expense (31) (2,331) Impairment of certain equity investments (230) - ---------------------------- Income before income taxes and minority interests 155,587 287,916 Provision for income taxes (49,018) (85,756) Minority interests (2,378) (2,060) ---------------------------- Net income $104,191 $200,100 ============================ Net income per share: Basic $0.17 $0.31 ============================ Diluted $0.16 $0.30 ============================ Weighted average shares: Basic 627,316 652,501 ============================ Diluted 642,518 673,798 ============================ eBay Inc. Unaudited Pro Forma Condensed Consolidated Statement of Income (U.S. Dollars In Thousands, Except Per Share Amounts) Three Months Ended March 31, 2003 -------------------------------- Pro Forma Reported Entries Pro Forma -------------------------------- Net revenues $476,492 $- $476,492 Cost of net revenues 92,098 (84) (a) 92,014 ------------------- --------- Gross profit 384,394 84 384,478 ------------------- --------- Operating expenses: Sales and marketing 123,760 (418) (a) 123,342 Product development 34,332 (517) (a) 33,815 General and administrative 63,000 (1,253) (a) 61,747 Payroll tax on employee stock options 3,290 (3,290) (b) - Amortization of acquired intangible assets 11,868 (11,868) (c) - ------------------- --------- Total operating expenses 236,250 (17,346) 218,904 ------------------- --------- Income from operations 148,144 17,430 165,574 Interest and other income (expense), net 7,704 - 7,704 Interest expense (31) - (31) Impairment of certain equity investments (230) 230 (d) - ------------------- --------- Income before income taxes and minority interests 155,587 17,660 173,247 Provision for income taxes (49,018) (5,651) (e) (54,669) Minority interests (2,378) - (2,378) ------------------- --------- Net income $104,191 $12,009 $116,200 =================== ========= Net income per share: Basic $0.17 $0.19 ========= ========= Diluted $0.16 $0.18 ========= ========= Weighted average shares: Basic 627,316 627,316 ========= ========= Diluted 642,518 642,518 ========= ========= Operating Margin 31% 4% 35% Three Months Ended March 31, 2004 -------------------------------- Pro Forma Reported Entries Pro Forma -------------------------------- Net revenues $756,239 $- $756,239 Cost of net revenues 134,358 (24) (a) 134,334 ----------------- ----------- Gross profit 621,881 24 621,905 ----------------- ----------- Operating expenses: Sales and marketing 192,690 (75) (a) 192,615 Product development 52,698 (189) (a) 52,509 General and administrative 90,636 (268) (a) 90,368 Payroll tax on employee stock options 5,146 (5,146) (b) - Amortization of acquired intangible assets 13,963 (13,963) (c) - ----------------- ----------- Total operating expenses 355,133 (19,641) 335,492 ----------------- ----------- Income from operations 266,748 19,665 286,413 Interest and other income (expense), net 23,499 - 23,499 Interest expense (2,331) - (2,331) Impairment of certain equity investments - - - ----------------- ----------- Income before income taxes and minority interests 287,916 19,665 307,581 Provision for income taxes (85,756) (8,979) (e) (94,735) Minority interests (2,060) - (2,060) ----------------- ----------- Net income $200,100 $10,686 $210,786 ================= =========== Net income per share: Basic $0.31 $0.32 ========= =========== Diluted $0.30 $0.31 ========= =========== Weighted average shares: Basic 652,501 652,501 ========= =========== Diluted 673,798 673,798 ========= =========== Operating Margin 35% 3% 38%

Debt Help Services Notes:
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Credit Debt (a) Non-cash stock based compensation expense

Debt Solution Uk (b) Employer payroll taxes on employee non-qualified stock option
gains

Consolidation Debt Loan (c) Amortization of acquired intangible assets

Debt Advice (d) Impairment of certain equity investments

Affordable Debt Solution (e) Income taxes associated with certain pro forma entries

 eBay Inc. Unaudited Condensed Consolidated Statement of Cash Flows (U.S. Dollars In Thousands) Three Months Ended March 31, ----------------------- 2003 2004 ----------------------- Cash flows from operating activities: Net income $104,191 $200,100 Adjustments: Provision for doubtful accounts and authorized credits 9,137 15,604 Provision for transaction losses 8,993 11,644 Depreciation and amortization 32,020 55,685 Stock-based compensation 2,272 556 Tax benefit on the exercise of employee stock options 41,340 76,640 Impairment of certain equity investments 230 - Minority interests 1,778 2,060 Changes in assets and liabilities: Accounts receivable (34,824) (15,054) Funds receivable (42,871) (61,691) Other current assets 1,258 (115,745) Other non-current assets 1,140 (4,667) Deferred tax assets and liabilities, net 616 (2,621) Accounts payable 6,826 42,341 Funds payable and amounts due to customers 46,881 143,652 Accrued expenses and other liabilities 4,904 2,024 Deferred revenue and customer advances 1,744 7,850 Income taxes payable 4,371 7,867 ----------------------- Net cash provided by operating activities 190,006 366,245 ----------------------- Cash flows from investing activities: Purchases of property and equipment (43,908) (70,912) Purchases of investments (135,153) (823,783) Maturities and sales of investments 218,360 517,428 Purchases of intangibles and certain non- current assets - (945) Acquisitions, net of cash acquired (4,389) (34,663) ----------------------- Net cash provided by (used in) investing activities 34,910 (412,875) ----------------------- Cash flows from financing activities: Proceeds from issuance of common stock, net 217,385 173,089 Principal payments on long-term debt (307) (1,147) ----------------------- Net cash provided by financing activities 217,078 171,942 ----------------------- Effect of exchange rate changes on cash and cash equivalents 3,111 (5,117) ----------------------- Net increase in cash and cash equivalents 445,105 120,195 Cash and cash equivalents at beginning of period 1,109,313 1,381,513 ----------------------- Cash and cash equivalents at end of period $1,554,418 $1,501,708 ======================= Net cash provided by operating activities $190,006 $366,245 Less: Purchases of property and equipment (43,908) (70,912) ----------------------- Free cash flow $146,098 $295,333 ======================= eBay Inc. Unaudited Summary of Consolidated Net Revenues (U.S. Dollars In Thousands, Except Percentages) Net Revenues by Type --------------------------------------------- March 31, June 30, Sep 30, Dec 31, March 31, 2003 2003 2003 2003 2004 --------------------------------------------- Transaction U.S. $234,876 $242,385 $256,076 $291,578 $326,217 Current quarter vs prior quarter 11% 3% 6% 14% 12% Current quarter vs prior year quarter 49% 45% 41% 38% 39% International 137,504 155,155 154,715 210,500 257,090 Current quarter vs prior quarter 28% 13% 0% 36% 22% Current quarter vs prior year quarter 166% 146% 105% 96% 87% Payments 93,179 99,363 106,350 130,561 155,513 Current quarter vs prior quarter 20% 7% 7% 23% 19% Current quarter vs prior year quarter 1847% 2006% 1645% 68% 67% --------------------------------------------- Total transaction 465,559 496,903 517,141 632,639 738,820 --------------------------------------------- Current quarter vs prior quarter 17% 7% 4% 22% 17% Current quarter vs prior year quarter 118% 111% 96% 60% 59% Advertising and other non-transaction revenues U.S. 7,593 8,774 10,012 11,540 12,353 Current quarter vs prior quarter (45%) 16% 14% 15% 7% Current quarter vs prior year quarter (75%) (71%) (59%) (16%) 63% International 1,313 1,432 1,760 2,261 2,400 Current quarter vs prior quarter (23%) 9% 23% 28% 6% Current quarter vs prior year quarter 59% 18% 96% 32% 83% Payments 2,027 2,160 2,029 1,953 2,666 Current quarter vs prior quarter (2%) 7% (6%) (4%) 37% Current quarter vs prior year quarter N/A N/A N/A (5%) 32% --------------------------------------------- Total advertising and other non-transaction revenues 10,933 12,366 13,801 15,754 17,419 --------------------------------------------- Current quarter vs prior quarter (37%) 13% 12% 14% 11% Current quarter vs prior year quarter (65%) (60%) (45%) (10%) 59% --------------------------------------------- Total net revenues $476,492 $509,269 $530,942 $648,393 $756,239 ============================================= Current quarter vs prior quarter 15% 7% 4% 22% 17% Current quarter vs prior year quarter 94% 91% 84% 57% 59% eBay Inc. Unaudited Summary of Consolidated Net Revenues (U.S. Dollars In Thousands, Except Percentages) Net Revenues by Segment --------------------------------------------- March 31, June 30, Sep 30, Dec 31, March 31, 2003 2003 2003 2003 2004 --------------------------------------------- U.S. $242,469 $251,159 $266,088 $303,118 $338,570 Current quarter vs prior quarter 8% 4% 6% 14% 12% Current quarter vs prior year quarter 29% 27% 29% 35% 40% International 138,817 156,587 156,475 212,761 259,490 Current quarter vs prior quarter 27% 13% 0% 36% 22% Current quarter vs prior year quarter 164% 143% 105% 95% 87% Payments 95,206 101,523 108,379 132,514 158,179 Current quarter vs prior quarter 19% 7% 7% 22% 19% Current quarter vs prior year quarter 1889% 2051% 1678% 66% 66% --------------------------------------------- Total net revenues $476,492 $509,269 $530,942 $648,393 $756,239 ============================================= Current quarter vs prior quarter 15% 7% 4% 22% 17% Current quarter vs prior year quarter 94% 91% 84% 57% 59% Net Revenues by Geography --------------------------------------------- March 31, June 30, Sep 30, Dec 31, March 31, 2003 2003 2003 2003 2004 --------------------------------------------- U.S. net revenues $319,170 $331,322 $351,187 $404,833 $455,355 Current quarter vs prior quarter 10% 4% 6% 15% 12% Current quarter vs prior year quarter 66% 64% 65% 39% 43% % of total 67% 65% 66% 62% 60% International net revenues 157,322 177,947 179,755 243,560 300,884 Current quarter vs prior quarter 28% 13% 1% 35% 24% Current quarter vs prior year quarter 199% 177% 136% 97% 91% % of total 33% 35% 34% 38% 40% --------------------------------------------- Total net revenues $476,492 $509,269 $530,942 $648,393 $756,239 ============================================= Current quarter vs prior quarter 15% 7% 4% 22% 17% Current quarter vs prior year quarter 94% 91% 84% 57% 59% eBay Inc. eBay Unaudited Supplemental Operating Data (In Millions, Except Percentages) -------------------------------------------- March 31, June 30, Sep 30, Dec 31, March 31, 2003 2003 2003 2003 2004 -------------------------------------------- Confirmed Registered Users 68.8 75.3 85.5 94.9 104.8 Current quarter vs prior quarter 12% 9% 14% 11% 10% Current quarter vs prior year quarter 49% 51% 56% 54% 52% Active Users (1) 31.1 34.1 37.4 41.2 45.1 Current quarter vs prior quarter 12% 10% 10% 10% 9% Current quarter vs prior year quarter 57% 57% 55% 49% 45% Number of Listings 219.7 225.0 234.6 291.7 327.7 Current quarter vs prior quarter 12% 2% 4% 24% 12% Current quarter vs prior year quarter 59% 55% 47% 49% 49% Gross Merchandise Sales $5,317 $5,635 $5,775 $7,052 $8,039 Current quarter vs prior quarter 16% 6% 2% 22% 14% Current quarter vs prior year quarter 71% 66% 53% 53% 51% (1) Defined as all users, excluding Half.com, EachNet and Internet Auction, who bid, bought, or listed an item within the previous 12-month period. eBay Inc. PayPal Unaudited Supplemental Operating Data (In Millions, Except Percentages) -------------------------------------------- March 31, June 30, Sep 30, Dec 31, March 31, 2003 2003 2003 2003 2004 -------------------------------------------- Revenue Transaction $92.2 $99.4 $106.4 $130.6 $155.5 Current quarter vs prior quarter 27% 8% 7% 23% 19% Current quarter vs prior year quarter 92% 90% 83% 80% 69% Non-transaction $2.0 $2.1 $2.0 $2.0 $2.7 Current quarter vs prior quarter (5%) 7% (5%) 0% 37% Current quarter vs prior year quarter 150% 69% 67% (5%) 32% Total revenues $94.2 $101.5 $108.4 $132.6 $158.2 Percent of revenue which is international 19.6% 21.0% 21.4% 23.2% 26.2% Metrics Total accounts 27.2 31.1 35.2 40.3 45.6 Current quarter vs prior quarter 17% 14% 13% 14% 13% Current quarter vs prior year quarter 77% 75% 79% 73% 67% Active accounts (1) 9.4 10.2 11.2 13.2 14.5 Total number of payments 50.5 53.7 57.4 68.2 79.2 Current quarter vs prior quarter 29% 6% 7% 19% 16% Current quarter vs prior year quarter 90% 86% 83% 74% 57% Total payment volume $2,628 $2,843 $3,044 $3,711 $4,321 Current quarter vs prior quarter 23% 8% 7% 22% 16% Current quarter vs prior year quarter 80% 76% 70% 74% 64% Auction as % of total payment volume 67% 66% 67% 69% 70% Transaction rates Transaction revenue rate 3.51% 3.50% 3.49% 3.52% 3.60% Transaction processing expense rate 1.27% 1.30% 1.25% 1.23% 1.25% Transaction loss rate 0.34% 0.32% 0.22% 0.31% 0.27%

Debt Consolidation Counseling (1) Defined as users that sent or received at least one payment during
the quarter

Eliminate Credit Card Debt
eBay Inc.
Guidance Summary
(In Millions, Except Per Share Amounts And Percentages)

Debt Solution International The guidance figures provided below and elsewhere in this press
release are approximate in nature because eBay's future performance is
difficult to predict. Such guidance is based on information available
on the date hereof, and eBay assumes no obligation to update it.
eBay's future performance involves risks and uncertainties, and
the company's actual results could differ materially from such
guidance. Some of the factors that could affect the company's
operating results are set forth under the caption "Forward-Looking
Statements" above in this press release. More information about
factors that could affect eBay's operating results is included under
the captions "Risk Factors That May Affect Results of Operations and
Financial Condition" and "Management's Discussion and Analysis of
Financial Condition and Results of Operations" in its most recent
annual report on Form 10-K and quarterly reports on Form 10-Q, copies
of which may be obtained by visiting the company's investor relations
site at http://investor.ebay.com.

 Three months ending June 30, 2004 --------------------------------- GAAP Adjustments Pro Forma (a) ------------------------------------------------- Net revenue $760 - $760 Diluted EPS $0.24 $0.02 (b) $0.26 Three months ending September 30, 2004 -------------------------------------- GAAP Adjustments Pro Forma (a) ------------------------------------------------- Net revenue $765 - $765 Diluted EPS $0.24 $0.01 (b) $0.25 Three months ending December 31, 2004 ------------------------------------- GAAP Adjustments Pro Forma (a) ------------------------------------------------- Net revenue $869 - $869 Diluted EPS $0.29 $0.02 (b) $0.31 Year ending December 31, 2004 ----------------------------- GAAP Adjustments Pro Forma (a) ------------------------------------------------- Net revenue $3,150 - $3,150 Diluted EPS $1.06 $0.07 (b) $1.13 Effective Tax Rate 30% 1%(c) 31%

Consumer Debt Services (a) Pro forma guidance reflects estimated quarterly adjustments for
amortization of acquired intangible assets of approximately $15
million, payroll taxes on employee stock options of approximately
$2-$4 million, stock based compensation of approximately $300-$600
thousand and other adjustments estimated to result in an operating
margin adjustment of 2-3% for each of the quarters in the year ending
December 31, 2004.

Unsecured Debt Consolidation (b) Net of tax, the above pro forma items are estimated to result in a
$0.01-$0.02 per diluted share adjustment for each of the quarters in
the year ending December 31, 2004.

Approved Debt Government (c) Adjustments to the pro forma effective tax rate reflect the impact
on the effective tax rate of the pro forma adjustments.

Best Consolidation Debt Contacts

Debt Recovery
eBay Inc.
Investor Relations Contacts
David Joseph, 408-376-7057
Tracey Ford, 408-376-7205
Investor Information Request, 408-376-7493
http://investor.ebay.com (Investor Relations Website)
Media Relations Contact
Hani Durzy, 408-376-7458
http://www.businesswire.com (Company News)

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